Legal Agreements
Welcome to Immence Web Privacy Policy Immenceweb is an IT service company based in Kolkata, West Bengal. We offer domain name registration, web, and email hosting and website security services to customers all over the world. We have data centers located in countries like India, the USA, and the UK. We respect the privacy of each and every individual who visits our website i.e www.immenceweb.com and opt for our services. Through this document, we would like to inform our customers about the process that we follow to collect and use the information that we obtain from our customers or from the person who visits our website. SCOPE OF POLICY The people who come under the purview of our Privacy Policy include the following individuals: Customers – Individuals who create an account with the site in order to opt for any of our services. Event or Marketing Participants – Individuals who provide various information at the time of subscribing for a webinar, marketing material, participate in surveys or contest and attend any event organized by us. Website Visitors: Individuals who would visit our website and choose to provide their contact information particularly their email address on their own to receive any type of communication from our end. An individual who visits any of the websites hosted on our server and owned and operated by any of our customers wouldn’t be regarded as a visitor to our website i.e www.immenceweb.com Our customer will be solely responsible for the information they or any of their end users put up on their website. We wouldn’t take any responsibility for the collection and storage of any information made by anyone of our customer. INFORMATION WE COLLECT Customer: We ask every individual to provide the following information while registering for our services like their name, email address, physical address, phone number, credit card information and website domain name. By providing that information you agree to share your personal data with us and give us consent to use them wherever needed. Event or Marketing Participants: When a user chooses to participate in any survey, contest or event organized by us or voluntarily subscribes to any of our marketing material then that individual would be asked to provide their name, email, address, physical address, and phone number. It is the sole discretion of the subscriber to choose whether or not to participate in any such competition and thereby share their personal information with us. Website Visitors: When a visitor comes to our website we sometimes ask them to provide some of their personal information like name, email address, physical address, and phone number. However, it is completely optional and therefore a visitor may choose not to share that information with us. However, we do collect some information like web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data. Tracking: In order to collect demographic information we collect information from things like the cookies, beacons, tags and many other similar tracking technologies. We also gather information like IP addresses, ISP, operating system, browser type, date/time stamp, and store all those information in our log files. All that information helps us to personalize your search experience with our website. HOW WE USE YOUR INFORMATION We use the information’s that we collect from our customers in the following ways: In response to the request made by any of our customers or prospective customer regarding sales and support. In order to contact any existing customer regarding any agreement or contracts of service that he or she had made with us. For sending emails for the purpose of marketing, promotion, advertising, campaigns, and newsletters. In order to provide the customer with all the information related to the use of our service. WHO HAS ACCESS TO YOUR DATA We share the information provided to us by the customer to the following entities: To the ‘Domain Name Registration’ authority with whom the domain has been registered. To a section of carefully selected ‘Business Partners’ who offer services that are very similar to us. To a member of our technical support team. To the regulatory authorities as and when required. HOW LONG WE RETAIN YOUR DATA All the information’s that we collect from our existing customers or from those who might have visited our site or registered with us for a certain period of time after which all of them are deleted from our database once and for all.